804.378.5010 | Toll-Free 866.320.7447
804.378.5010
Toll-Free 866.320.7447

Calling patients for overdue payments? Spending money on in-house billing?

We can help.

Our experienced medical billing team can help lower your costs and free your team to focus on patient care.

MRA is your back office medical billing service for independent practices.

Our expertise in proper coding, filing and resolving claims is important when you consider that as much as 20% to 35% of all insurance coding submitted is incorrectly. This means you could be losing valuable revenue, which threatens the very independence you enjoy.

MRA has over 30 years experience in medical billing and coding. And many of our clients have been with us over 20 years. You don’t have to hassle with coding, billing and managing the employees who do the billing. Leave it to the experts instead.

Our Services

  • Fully maintain patient accounts
  • Submit insurance claims and follow-up
  • Issue statements to patients
  • Assist patients with insurance claim issues

How the Process Works

We evaluate your claims management cycle, then formulate recommendations, validate your codes, and implement a new process while your practice continues normal operations.

Why Outsource Medical Billing?

Your specialty is patient care, not billing. You want a reliable partner to treat patients with professionalism and process records accurately. MRA has the expertise to streamline billing so you get faster, hassle-free reimbursement.

Our Services

  • Fully maintain patient accounts
  • Submit insurance claims and follow-up
  • Issue statements to patients
  • Assist patients with insurance claim issues

How the Process Works

We evaluate your claims management cycle, then formulate recommendations, validate your codes, and implement a new process while your practice continues normal operations.

Why Outsource Medical Billing?

Your specialty is patient care, not billing. You want a reliable partner to treat patients with professionalism and process records accurately. MRA has the expertise to streamline billing so you get faster, hassle-free reimbursement.

We are your medical billing and coding solution.

MRA specializes in emergency medical practices and small medical providers. We know you take pride in the personal attention that a small practice can provide and that you value your independence. From cardiology to endocrinology to orthopedic surgery to physical therapy, MRA handles the back office billing for you so you can focus on the most important part of your business, your patients.

We perform the complete setup process for Medicare and other insurance companies including credentialing and enrolling. We can provide you with startup assistance and random sample audits of charts/coding.

  • Cardiology Billing
  • Dermatology Billing
  • Emergency Medicine Billing
  • Endocrinology Billing
  • Family Services Billing
  • Gerontology Billing
  • Gastroenterology Billing
  • Internal Medicine Billing
  • Mental Health Billing
  • Ophthalmology Billing
  • Orthopedic Surgery Billing
  • Otolaryngology Billing
  • Physical Therapy Billing
  • Primary Care Billing
  • Pulmonary Billing
  • Short Pump & Innsbrook
  • Glen Allen
  • Mechanicsville
  • Charlottesville
  • Chesterfield
  • Chester
  • Colonial Heights
  • Henrico
  • Petersburg
  • Hopewell
  • Midlothian
  • Gloucester
  • Fredericksburg
  • Hanover
  • Brunswick
  • New Kent
  • Buckingham
  • Cumberland
  • Farmville
  • Fluvanna
  • Powhatan
  • Aetna
  • Anthem
  • Cigna
  • Medicaid
  • Medicare
  • Optima
  • RR Medicare
  • Sentara
  • Tricare
  • UHC
  • VA Premier

Here's how it works.

We are the link between your practice, the insurance company and the patient. We provide peace of mind with our medical billing knowledge and expertise.  Your time is valuable and you want to dedicate time and resources to your patients.  MRA handles the business hassles of medical billing so you can focus on your vital role as a healthcare provider.

Whether you choose traditional billing or EMR, MRA analyzes your process to streamline steps and maximize efficiency and savings.

New Clients

During the client service initiation process, MRA evaluates and validates the practice’s reimbursement cycle. This valuable process identifies gaps in the current cycle and potential opportunities to increase practice revenues.

  • Evaluation Phase: We discuss your existing workflow process and examine your current fee schedule to target improvements.
  • Recommendations: MRA reviews your practice needs then provides recommendations suitable to your medical specialty.
  • Validation: MRA inspects the procedure codes you use for accuracy and the appropriate level of service and reimbursement.
  • Implementation: MRA consults with you to determine a process for integrating with our services so the transfer process is seamless. Claims are not lost in the conversion.

Back Office Services

Our goal is to make billing hassle free and to code your reimbursements correctly so you see the most revenue for the services you provide. Our services include:

  • Coding
  • Billing
  • Insurance filing
  • Accounts Receivable Management
    • Reconciling accounts
    • Contacting slow paying patients
    • Sending dunning letters
  • Setting up patient payment plans
  • Lockbox Deposits
  • Credentialing and enrollment with third-party payers

New Clients

During the client service initiation process, MRA evaluates and validates the practice’s reimbursement cycle. This valuable process identifies gaps in the current cycle and potential opportunities to increase practice revenues.

  • Evaluation Phase: We discuss your existing workflow process and examine your current fee schedule to target improvements.
  • Recommendations: MRA reviews your practice needs then provides recommendations suitable to your medical specialty.
  • Validation: MRA inspects the procedure codes you use for accuracy and the appropriate level of service and reimbursement.
  • Implementation: MRA consults with you to determine a process for integrating with our services so the transfer process is seamless. Claims are not lost in the conversion.

Back Office Services

Our goal is to make billing hassle free and to code your reimbursements correctly so you see the most revenue for the services you provide. Our services include:

  • Coding
  • Billing
  • Insurance filing
  • Accounts Receivable Management
    • Reconciling accounts
    • Contacting slow paying patients
    • Sending dunning letters
  • Setting up patient payment plans
  • Lockbox Deposits
  • Credentialing and enrollment with third-party payers

What We Offer

MRA creates, updates and retains patient accounts including data entry, patient registration, charge entry, posting of payments and contractual write offs. We file insurance claims electronically where available and submit with supporting documentation.

  • Electronic Funds Transfer (EFT) is available from many insurance companies to your practice’s bank account. For non-EFT payments, we deposit funds into your bank account. Deposit receipts are faxed, mailed or delivered by courier to you.
  • Once we have collected all money for which an insurer is responsible, we follow up with statements and if necessary, dunning letters (overdue payment correspondence)
  • We are not a collections agency but perform soft collections, which means we contact patients personally who may need to set up a payment plan.

Frequently Asked Questions

Why outsource medical billing services?

Healthcare industry averages show 20%-30% of submitted claims are rejected due to typos, errors, improper coding, or omissions.

MRA effectively reduces the insurance company denials and rejection rates. 98% of first time claims submitted for our clients are accepted by third party payers such as insurance companies, Medicare, and Medicaid. Claims are filed through MRA are electronic when possible. Net collections are over 97%, which improves days in accounts receivable rates and increases your profit margin.

What is this going to cost me?

Our payment is based on a contingency fee which is based on a percentage of collections, net of refunds, returned checks and insurance retractions.

This fee covers all expenses associated with the billing and collecting of your accounts receivable. We don’t rack up additional charges for patient statements or computer upgrades. We simply invoice after the month has been reconciled and closed out. This method of payment keeps us on our toes so we have the incentive to code correctly and recover the most revenue.

What are the benefits of outsourcing billing?

Free your practice from the hassle of insurance companies, billing and coding processes, and patient follow up.

By choosing to outsource your medical billing, you won't need to manage your own billing deparament, saving you HR expenses. Each MRA client is assigned an Account Manager who will be responsible for communicating with both your patients and your office. MRA offers you peace of mind, reducing costly billing errors and maximizing your earning potential.

Why outsource medical billing services?

Healthcare industry averages show 20%-30% of submitted claims are rejected due to typos, errors, improper coding, or omissions.

MRA effectively reduces the insurance company denials and rejection rates. 98% of first time claims submitted for our clients are accepted by third party payers such as insurance companies, Medicare, and Medicaid. Claims are filed through MRA are electronic when possible. Net collections are over 97%, which improves days in accounts receivable rates and increases your profit margin.

What is this going to cost me?

Our payment is based on a contingency fee which is based on a percentage of collections, net of refunds, returned checks and insurance retractions.

This fee covers all expenses associated with the billing and collecting of your accounts receivable. We don’t rack up additional charges for patient statements or computer upgrades. We simply invoice after the month has been reconciled and closed out. This method of payment keeps us on our toes so we have the incentive to code correctly and recover the most revenue.

What are the benefits of outsourcing billing?

Free your practice from the hassle of insurance companies, billing and coding processes, and patient follow up.

By choosing to outsource your medical billing, you won't need to manage your own billing deparament, saving you HR expenses. Each MRA client is assigned an Account Manager who will be responsible for communicating with both your patients and your office. MRA offers you peace of mind, reducing costly billing errors and maximizing your earning potential.

About Us

Medical Reimbursement Associates, Inc. opened in 2000 to serve healthcare providers who wanted to avoid corporate medicine and retain their independence. We are locally owned and our office is located in Central Virginia. Our employees have been with MRA for years, several from its inception, and work to develop a relationship with you, your staff, and your patients. At MRA, we see ourselves as an extension or your office, treating your patients with the same courtesy and respect you do while working hard to collect the reimbursements you are entitled to. Our staff are familiar with insurance companies – clean claims, adjudication, denials, and appeals – with certified coders who can assist with your coding questions, all while following HIPAA guidelines and regulations. We look forward to the opportunity to partner with your practice and assist you with all of your medical billing needs.

Contact Us

Medical Reimbursement Associates, Inc.
545 Southlake Boulevard
Richmond, VA 23236

For inquiries, please contact us by phone or by email.

(804)378-5010
[email protected]

Copyright © 2020 Medical Reimbursement Associates, Inc. All rights reserved.